FAQ
Here we bring up the most frequently asked questions. If you can not find answers to what you were wondering about, it's fine to ask questions via mail or phone call, see the contact info at the bottom of the page.
Additional 20kr/canoe at the time of booking the canoe.
The option to change your booked time directly in the booking system to a new time. Valid from the day you booked until 48 hours before the rental date.
If 48 hours have passed it is no longer possible to rebook. Kanotpoolen has the right to keep the paid unused rental fee.
If you have bought the rebooking guarantee at the time of booking, you rebook the time yourself in the booking system.
If you do not have the rebooking guarantee you have to send an email to
info@kanotpoolen.se
and make a cancellation - then a new booking
Cancellation rules see the page How does it work - Rental - Booking - Cancellation rules
Send an email to info@kanotpoolen.se
Make a cancellation. For cancellation rules, see page Rental - Booking and Cancellation rules
Emptying a canoe on open water is difficult, you need help from people in another canoe and ideally have practiced it a few times.
- Help each other get in and out of the canoe. The one who is not getting in holds it in place against a jetty of something on the shoreline or with the help of the shaft of the paddle.
- Never stand in a canoe. Crawl when you get in, have a low centre of gravity as close to the middle as possible.
- Paddling: the person who sits in the back steers the canoe. The person sitting in the front should not bother to steer, just paddle or wait until the person in the back has the canoe on the right course again.
- The basic paddle stroke is done with the paddle close to the side of the canoe.
- You paddle on one side of the canoe each, keep it on that side until you get tired and both decide to shift to the other side.
You can read more see menu Paddling.
1 h kl. 13-14 lunchstängt på vardagar och nu är det samma tid stängt på helgen. Det måste vi ha för att våran bemanning skall fungera. På helg när vi bemannar helt ideellt och har öppet till kl.19. Om vi då inte skulle ha lunchstängt skulle det behövas många fler personer för att dela på hela dagen. Och så många personer finns inte för vår bemanning. Vi hoppas att ni som hyr har förståelse för detta och anpassar er uthämtning och inlämning så det passar mot våra öppettider.
But if you can go from the jetty in and out of the canoe it should work.
During the trip take it easy and have a nice time, not musts and goals. The only thing to keep track of is to return half an hour before your return time to wash the canoe and return what you have rented.
We at kanotpoolen wish you a HAPPY TRIP.